24/7 Call Answering Support for HVAC Businesses.
The live answering service with a tech stack — included in all plans
SMALL BUSINESS CALL ANSWERING
New Calls Create New Business.
With a 24/7 answering service, there's no such thing as an after-hours HVAC call. AnswerCall is there when building plans change at 7pm, when ventilation emergencies occur at 2am, and when curious callers need to book a quote.
HVAC INDUSTRY
Grow Your HVAC Business with 24/7 Call Answering, Live Chat, and More.
Strong customer relationships enable great first impressions and repeat business for HVAC companies. With specialty call answering support, a live receptionist team can schedule site visits, arrange call-backs, and book jobs 24/7.
Happy Customers
Whether it's a faulty heater in winter or a new air conditioning installation during a heatwave, when a customer calls you, they expect professional and timely service. Our live receptionists create a great first impression for your business.
Professional Phone Line
Your company benefits from a professional 800 number, answered by responsive and well-informed agents. Calls are answered by trained agents who follow customized scripts for your business.
Lower Business Costs
With 24/7 access to virtual receptionists, you can limit the cost and time of training new on-site staff. AnswerCall agents can enter call information and schedule appointments on your behalf.
YOUR HVAC ANSWERING PARTNER
Why HVAC Businesses Choose AnswerCall.
- After-hours call answering
- Responsive live chat options
- 24/7 answering, every day of the year
PROFESSIONAL HVAC ANSWERING
Live Answering Services for HVAC Businesses.
Setting up live call answering? It's quick and simple. Find out more below.
Residential
Commercial
Industrial
YOUR HVAC ANSWERING PARTNER
Gain More Customers with 24/7 HVAC Call Answering.
- Experience of handling more than 50 million calls
- 95% of calls answered in four rings or fewer
- Partnerships with more than 25,000 businesses
Frequently Asked Questions.
Setting up live call answering? It's quick and simple. Find out more below.
New inquiries are your growth. We ensure every call is answered promptly, and we reassure callers by guiding them through your team’s process. We ask the questions you want us to ask, book appointments, and convert fresh calls into new customers.
Yes. All of our call handlers are brought up to speed on the particular requirements of your HVAC company, meaning they are well-equipped to handle calls relating to both sides of the business.
95% of our calls are answered within the first four rings, and always with a real human voice. Friendly, proactive communication matters. Every handler is professionally trained and follows a detailed script related to your HVAC business.
Alongside 24/7 call answering, your package also includes outbound calls and live web chat. We provide integrations with sales software, scheduling software, and the Teleport video conferencing platform. Our agents can also answer calls from Spanish speakers.
Immediately after every call, a summary will be sent to you via the AnswerCall app. If you prefer, these can also be sent via SMS or email. We can also help you with outbound calls, as needed.
