24/7 Call Center Solutions For Your Business.
The live answering service with a tech stack — included in all plans
Discover a Scalable, Distributed Call Center.
With live receptionists based across the country, AnswerCall handles all your calls with care.
A distributed call center model means all calls get answered quickly, by friendly agents. Seamless call center solutions enable your business to deliver 24/7 customer service.
FEATURES
Your Distributed Call Center: Incredible Value for Money.
Bots and automated systems can quickly frustrate and disengage callers. Why not ensure they always speak with a helpful human? Cost-effective and scalable, AnswerCall partnerships work. They guarantee your callers always reach a professional and real person who represents your business.
** Best value plan with AnswerCall, based on 300 live answer minutes
* According to payscale.com
- Respond quickly to calls and web chats anytime your customers reach out, day or night
- Take messages, capture leads, and push your data into web-based sales software or ticketing systems
- Screen calls, respond to customer inquiries, assist with order entry, and schedule appointments
- Efficiently dispatch service calls to your on-call staff
- Improve customer satisfaction and foster loyalty by being available 24/7/365
BUSINESS BENEFITS
Discover what call center solutions can do for you.
24/7 Human Connections
Provide customers and leads with 24/7 support, using people-powered technology.
Customized Scripts
The receptionists will answer calls using your business name and custom scripting.
Active Response
Your customers can expect to have their call answered in under 30 seconds.
Frequently Asked Questions.
The call center package includes 24/7 live answering, lead capture, appointment scheduling, live chat, and outbound call support. Collaboration software and video conferencing are also included. Find out more about plans and pricing.
AnswerCall integrates with Zapier, Slack, Autotask, Hubspot, Zoho, and other solutions. Learn more about integrations here.
A distributed call center model means your business can easily accommodate fluctuating call volumes. The distributed model also helps ensure business continuity in the event of severe weather, staff illness, or other interruptions.
Bilingual answering, supporting Spanish and English, comes with all packages. Learn more about bilingual answering here.
Our performance records show that 95% of calls are answered in four rings or fewer. You can learn more about call answering KPIs here.
We’d be happy to chat. Please give us a call on (800) 461-8535.
